UPS is, again, indifferent at best
I am SO annoyed - no, angry - at UPS right now. AGAIN, an InfoNotice stuck to my door, with a box checked saying they'd try again the next day "after 5". Well, that's better than the morning, sure, but I don't get home nowadays till nearly 6, and often a hour later than that. (My job moved from College Park to Linthincum.)
So I called and had the package held. Then I got a ride from a friend out to Burtonsville where I handed in the InfoNotice and got a package. Today I get an email from Amazon that a package was returned as undeliverable.
UPS's website informs me that it was held for me to pick up but I never did.
Because it was on the same InfoNotice as the other one. Not that that notice said there were two packages, of course. And not that UPS bothered to notify me in any way before returning the other package. Which I have had to reorder.
UPS's business model is broken. I am not their customer, they don't care whether I get anything delivered or not. They utterly refuse to hand out as many notices as there are packages and they don't bother to check to see if more than one package is waiting (they probably file by tracking number or something). And they refuse to acknowledge any of this.
So although I have sent them an email, and will call them tomorrow when they have someone answering their phones (M-F, that's when they work, and if you don't have a maid or housewife waiting for them, too bad for you), I expect that nothing at all will change.
Perhaps if they were paid COD by us, the recievers, instead of up front by the sellers (whom, after all, WE pay), they would care a bit more?